Data privacy policy

In this privacy policy, we inform you about the processing of your personal data. If you want to change your privacy settings please use our privacy banner “manage consent”.

Data protection officer

You can reach our data protection officer at:

z.H. Dr. Thorsten Büsser,
Hermannstr. 41
60318 Frankfurt on the Main, Germany
Phone: +49 (0) 69 – 97 58 12 – 0

The following data protection decla­ration applies to the use of our online offer (hereinafter “website”). We attach great impor­tance to data protection. The collection and processing of your personal data is carried out in accor­dance with the applicable data protection regula­tions, in particular the Basic Data Protection Regulation (DSGVO). We collect and process your personal data in order to offer you the above-mentioned portal. This decla­ration describes how and for what purpose your data is collected and used and what choices you have in connection with personal data. By using this website, you consent to the collection, use and transfer of your data in accor­dance with this privacy policy.

1 Respon­sible

The person respon­sible for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 DSGVO is [HLP Bach&Büsser Coaching Training Consulting GbR] If you wish to object to the collection, processing or use of your data by us in accor­dance with these data protection regula­tions, either in total or for individual measures, you can address your objection to the person respon­sible. You can save and print out this data protection decla­ration at any time.

2 General use of the website

2.1 Hosting

The hosting services we use serve to provide the following services: Infra­structure and platform services, computing capacity, storage space and database services, security services and technical mainte­nance services that we use for the purpose of operating the website. For this purpose, we or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta and commu­ni­cation data of customers, inter­ested parties and visitors of this online offer on the basis of our legit­imate interests in an efficient and secure provision of this online offer in accor­dance with Art. 6 para. 1 sentence 1 f) DSGVO in conjunction with Art. 28 DSGVO.

2.2 Access data

We collect infor­mation about you when you use this website. We automat­i­cally collect infor­mation about your usage pattern and your inter­action with us and register data about your computer or mobile device. We collect, store and use data about every access to our online offer (so-called server log files). These access data include:

  • Name and URL of the accessed file
  • Date and time of retrieval
  • data volume transferred
  • Message about successful retrieval
    (HTTP response code)
  • Browser type and version
  • Operating system
  • Referrer URL (i.e. the previ­ously visited page)
  • Websites that are called up by the user’s system via our website
  • Internet service provider of the user
  • IP address and the inquiring provider ‑We use this log data without allocation to your person or other profiling for statis­tical evalu­a­tions for the purpose of the operation, security and optimization of our online offer, but also for the anonymous recording of the number of visitors to our website (traffic) as well as the extent and type of use of our website and services, as well as for billing purposes to measure the number of clicks received from coöper­ation partners. Based on this infor­mation, we can provide person­alized and location-based content and analyze traffic, troubleshoot and correct errors and improve our services. This is also our legit­imate interest according to Art 6 Paragraph 1 S. 1 f) DSGVO. We reserve the right to check the log data retro­spec­tively if there is a justified suspicion of unlawful use based on concrete evidence. We store IP addresses in the log files for a limited period of time if this is necessary for security purposes or if it is necessary for the provision of a service or the invoicing of a service, e.g. if you use one of our offers. After cancel­lation of the order process or after receipt of payment, we delete the IP address if it is no longer required for security purposes. We also store IP addresses if we have a concrete suspicion of a criminal offense in connection with the use of our website. We also save the date of your last visit as part of your account (e.g. during regis­tration, login, clicking on links, etc.).

2.3 Cookies

We use so-called session cookies to optimize our online offer. A session cookie is a small text file that is sent by the respective servers when you visit a website and is temporarily stored on your hard drive. This file as such contains a so-called session ID with which various requests from your browser can be assigned to the common session. This enables your computer to be recog­nized when you return to our website. These cookies are deleted after you close your browser. They serve, for example, to enable you to use the shopping basket function over several pages. We also use persistent cookies (also small text files that are stored on your terminal device) to a small extent, which remain on your terminal device and enable us to recognize your browser on your next visit. These cookies are stored on your hard drive and delete themselves after the specified time. Their lifetime is between 1 month and 10 years. This enables us to present our offer to you in a more user-friendly, effective and secure manner and, for example, to display infor­mation on the site that is specially tailored to your interests. Our legit­imate interest in the use of cookies in accor­dance with Art 6 Paragraph 1 S. 1 f) DSGVO is to make our website more user-friendly, more effective and safer. The following data and infor­mation are stored in the cookies:

  • Log-in infor­mation
  • Language settings
  • search terms entered
  • Infor­mation about the number of times our website is called up and the use of individual functions of our Internet presence.

When the cookie is activated, it is assigned an identi­fi­cation number and your personal data is not assigned to this identi­fi­cation number. Your name, IP address or similar data that would allow the cookie to be assigned to you will not be placed in the cookie. On the basis of cookie technology, we only receive pseudo­nymized infor­mation, for example about which pages of our shop were visited, which products were viewed, etc. You can set up your browser so that you are informed in advance about the setting of cookies and can decide in each individual case whether you want to exclude the accep­tance of cookies for specific cases or in general, or whether cookies should be prevented completely. This may limit the function­ality of the website.

2.3.1. Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To deactivate Google Analytics, Google provides a browser plug-in at

Google Analytics uses cookies. These enable an analysis of the use of our website by Google. The infor­mation collected by the cookie about the use of our website (including your IP address) is usually trans­ferred to a Google server in the USA and stored there.

We would like to point out that on this website Google Analytics has been extended by the code “gat._anonymizeIp();” in order to guarantee an anonymized collection of IP addresses (so-called IP-Masking). If the anonymi­sation is active, Google will shorten IP addresses within member states of the European Union or in other states that are party to the Agreement on the European Economic Area, which means that no conclu­sions can be drawn about your identity. Only in excep­tional cases will the full IP address be trans­ferred to a Google server in the USA and shortened there. Use of Google Analytics according to the DSGVO

In order to use Google Analytics in a legally compliant manner, we fulfil the necessary prereq­ui­sites for this:

  • The contract for commis­sioned data processing concluded
  • IP anonymization enabled
  • Privacy policy updated
  • Opt-Out Cookies + Link to Browser PlugIn set

1. Contract

Bach&Büsser has concluded a so-called AV (Order Processing) Agreement with Google. With the validity of the DSGVO, this is now also possible electron­i­cally in our Google Analytics account, directly in your. The old procedure of printing out and sending it by mail to Google is thus no longer necessary.

2. IP Anonymization

The following settings were made on this page:

  • Enable Anonymous IP: This parameter is required by European Union law.

3. Privacy policy updated

This privacy policy has been updated.

The data processing supplement has been accepted and approved for this contract our account. Furthermore, other services have been activated.

  • Enable demographics and interest reports: This setting will add demographics and remar­keting features to the Google Analytics tracking code. Google Analaytics Documen­tation.
  • Enable advanced link attri­bution: Advanced link attri­bution improves the accuracy of in-page analysis reports. Links to the same URL are automat­i­cally distin­guished by link element IDs.

4. Opt-out Link / Tracking disabling /enabling yourself

  • Google Analytics Opt-out: With this link, you can disable tracking: Erlaube Google Analytics, mich zu verfolgen
  • Unless the user has already rejected the use of cookies when accessing the site (cookies are only activated after accep­tance of the cookie use, after which the site is reloaded), the user can deactivate Google Analytics here again.
  • Furthermore, the user can manage his own data via the link in the footer “DSGVO Tools”.

2.3.2. Google Fonts

For the text (Copy, H1-H6) on our page, we use the font “Quicksand”: All Google fonts are hosted locally on our server.

2.4 Email contact

If you contact us (e.g. via contact form or e‑mail), we will save your details for the purpose of processing your enquiry and in the event that follow-up questions arise. This is also in our legit­imate interest according to Art 6 Paragraph 1 S. 1 f) DSGVO. We only store and use other personal data if you consent to this or if this is legally permis­sible without special consent.

2.5 Storage duration

Unless specif­i­cally stated, we only store personal data for as long as it is necessary to fulfill the purposes pursued.

2.6 Legal basis and storage duration

The legal basis for data processing in accor­dance with the above paragraphs is Art. 6 para. 1 sentence 1 a), b) and f) DSGVO. Our interests in data processing are in particular the initi­ation, conclusion, and fulfillment of contracts as well as direct adver­tising and product infor­mation. Unless specif­i­cally stated, we only store personal data for as long as this is necessary or legally required to fulfill the purposes pursued.

3 Your rights as a data subject

Under applicable laws, you have various rights regarding your personal infor­mation. If you wish to exercise these rights, please send your request by e‑mail or by post, clearly identi­fying yourself, to the address mentioned in point 1. Below you will find an overview of your rights.

3.1 Right to confir­mation and information

You have the right to obtain confir­mation from us at any time as to whether personal data concerning you is being processed. If this is the case, you have the right to request from us free infor­mation about the personal data stored about you, together with a copy of this data. Furthermore, you have the right to receive the following information:

1. the processing purposes;
2. the categories of personal data processed
3. the recip­ients or categories of recip­ients to whom the personal data have been or will be disclosed, in particular in the case of recip­ients in third countries or inter­na­tional organi­za­tions;
4. if possible, the envisaged duration for which the personal data will be stored or, if that is not possible, the criteria for deter­mining that duration;
5. the existence of a right of recti­fi­cation or erasure of personal data concerning you or of a right of opposition to or limitation of the processing by the controller;
6. the existence of a right of appeal to a super­visory authority;
7. if the personal data are not collected from you, all available infor­mation on the origin of the data;
8. the existence of automated decision-making, including profiling, in accor­dance with Article 22 paragraphs 1 and 4 FADP, and, at least in these cases, meaningful infor­mation about the logic involved and the scope and intended impact of such processing on you. If personal data are trans­ferred to a third country or to an inter­na­tional organi­zation, you have the right to be informed of the appro­priate safeguards pursuant to Art. 46 FADP in connection with the transfer.

3.2 Right of rectification

You have the right to ask us to correct incorrect personal data concerning you without delay. Taking into account the purposes of the processing, you have the right to request the completion of incom­plete personal data, including by means of a supple­mentary declaration.

3.3 Right of cancel­lation (“right to be forgotten”)

Pursuant to Art. 17 para. 1 DSGVO, you have the right to demand that we delete personal data relating to you without delay, and we are obliged to delete personal data without delay if one of the following reasons applies::

1. the personal data are no longer necessary for the purposes for which they were collected or otherwise processed
2. you revoke your consent on which the processing was based pursuant to Art. 6 para. 1 sentence 1 a) DSGVO or Art. 9 para. 2 a) DSGVO, and there is no other legal basis for the processing.
3. you lodge an objection to the processing pursuant to Art. 21(1) DPA and there are no overriding legit­imate reasons for the processing, or you lodge an objection to the processing pursuant to Art. 21(2) DPA.
4. the personal data have been processed unlaw­fully
5. the deletion of the personal data is necessary to comply with a legal oblig­ation under Union law or the law of the Member States to which we are subject
6. the personal data have been collected in relation to infor­mation society services offered, in accor­dance with Article 8(1) of the DSGVO
If we have made the personal data public and we are obliged to delete it pursuant to Art. 17 para. 1 DSGVO, we shall take reasonable measures, including technical measures, taking into account the available technology and the imple­men­tation costs, to inform data controllers who process the personal data that you have requested them to delete all links to this personal data or copies or repli­ca­tions of this personal data.

3.4 Right to restrict processing

You have the right to demand that we restrict the processing if one of the following condi­tions is met:
1. the accuracy of the personal data is disputed by you, for a period of time that allows us to verify the accuracy of the personal data
2. the processing is unlawful and you refused to delete the personal data and instead requested the restriction of the use of the personal data
3. we no longer need the personal data for the purposes of the processing, but you need the data to assert, exercise or defend legal claims; or
4. you have lodged an objection to the processing in accor­dance with Art. 21 para. 1 DSGVO, as long as it has not yet been estab­lished whether the legit­imate reasons of our company outweigh yours.

3.5 Right to data transferability

You have the right to receive the personal data concerning you that you have provided to us in a struc­tured, common and machine-readable format and you have the right to transfer this data to another respon­sible person without hindrance from us, provided that
1. the processing is based on a consent pursuant to Art. 6 para. 1 sentence 1 a) DSGVO or Art. 9 para. 2 a) DSGVO or on a contract pursuant to Art. 6 para. 1 sentence 1 b) DSGVO and
2. the processing is carried out by means of automated proce­dures.
When exercising your right to data transfer in accor­dance with paragraph 1, you have the right to obtain that the personal data be trans­ferred directly from us to another controller, insofar as this is techni­cally feasible.

3.6 Right of objection

You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you that is carried out on the basis of Article 6 paragraph 1, sentence 1 e) or f) FADP; this also applies to profiling based on these provi­sions. We will no longer process the personal data unless we can demon­strate compelling reasons for processing that are worthy of protection and outweigh your interests, rights and freedoms, or unless the processing serves to assert, exercise or defend legal claims. Where personal data are processed by us for the purpose of direct marketing, you have the right to object at any time to the processing of personal data relating to you for the purpose of such marketing, including profiling, insofar as it relates to such direct marketing. You have the right to object, for reasons arising from your particular situation, to the processing of personal data concerning you for the purposes of scien­tific or historical research or for statis­tical purposes in accor­dance with Art. 89, para. 1 of the DPA, unless the processing is necessary for the perfor­mance of a task carried out in the public interest.

3.7 Automated decisions including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, that has legal effect on you or signif­i­cantly affects you in a similar manner. No automated decision-making based on the personal data collected will take place.

3.8 Right to revoke a data protection consent

You have the right to revoke your consent to process personal data at any time.

3.9 Right of appeal to a super­visory authority

You have the right to complain to a super­visory authority, in particular in the Member State of your residence, place of employment or place of suspected infringement, if you consider that the processing of personal data concerning you is unlawful.

4 Data security

We make every effort to ensure the security of your data within the framework of the applicable data protection laws and technical possi­bil­ities. Your personal data will be trans­mitted encrypted. This applies to your orders and also to the customer login. We use the SSL (Secure Socket Layer) coding system, but we would like to point out that data trans­mission on the Internet (e.g. when commu­ni­cating by e‑mail) can have security gaps. Complete protection of data against access by third parties is not possible. To protect your data, we maintain technical and organi­za­tional security measures in accor­dance with Art. 32 DSGVO, which we contin­ually adapt to the state of the art. We also do not guarantee that our offer is available at certain times; distur­bances, inter­rup­tions, or failures cannot be excluded. The servers used by us are regularly and carefully secured.

5 Transfer of data to third parties, no data transfer to non-EU countries

As a matter of principle, we only use your personal data within our company. If and to the extent that we involve third parties in the fulfilment of contracts (such as logistics service providers), they will only receive personal data to the extent that the trans­mission is necessary for the corre­sponding service. In the event that we outsource certain parts of the data processing (“contract processing”), we contrac­tually oblige contract processors to use personal data only in accor­dance with the require­ments of the data protection laws and to ensure the protection of the rights of the data subject. Data trans­mission to bodies or persons outside the EU outside the cases mentioned in this decla­ration in section 2 does not take place and is not planned.